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I have a stylus SP-820UZ camera. The battery compartment…

Customer Question
I have a stylus...

I have a stylus SP-820UZ camera. The battery compartment door latch is worn so badly that it does not close completely or falls open so the batteries fall out. Also the memory card does not stay in all the way which pushes slightly against the battery door and adds to the opening problem. Otherwise the camera works fine.

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

I said above, Stylus ST-820UZ. I have had it 4 years. It came from Olympus in Pennsylvania as a recondition camera.

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

The latch apparently is worn on both the battery camera and the camera body.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I have made a device that fastens to the tripod mount that holds the door closed. It is inconvenient to use since I need a screwdriver to open the compartment.

Submitted: 8 months ago.Category: Camera and Video
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Answered in 5 hours by:
11/14/2017
Camera and Video Technician: Russell H., Service Tech replied 8 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,779
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
I presume that you need repair information.

This problem being (according to your opinion) in both the camera body piece, and in the door piece, and perhaps there being another problem in the memory card latching mechanism also, you will need more than one part replaced. And in a complex way that would require highly detailed and extensive disassembly. I think the chances of both obtaining the part needed and getting everything taken apart and put together again well, are rather low.

So I think you need to be referred to a nearby Olympus repair facility (if there is one) or to Olympus USA Repair themselves.

http://www.olympusamerica.com/cpg_section/cpg_servicerepair.asp

is the page for Olympus Repair, and this page

http://www.olympusamerica.com/cpg_section/repair_pdfs/warranty_info.pdf

on the second page, tells about the out-of-warranty repair process and procedure.

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