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NOT CAMERA--2CANON PRINTERS 1. PIXMA MG6120 2. PIXMA 7720.

Customer Question
HELLO RUSSELL, Technician's Assistant:...

HELLO RUSSELL,

Technician's Assistant: What's the make/model of your camera? How old is it?

NOT CAMERA--2CANON PRINTERS 1. PIXMA MG6120 2. PIXMA 7720

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

BOTH HAVE SIMILAR PROBLEMS . I'M A DOCTOR WITH LARGE RESEARCH PROJECT REQUIRING MANY PRINTING (&PHOTOS)DAILY. MG6120 ERROR COOO...I FOLLOWED DIRECTIONS. DID NOT SOLVE PROBLEM. SAME PROBLEM WITH MG7720..ERROR SUOOORT 1256. FOLLOWED DIRECTIONS DIDNOT SOLVE PROBLEM.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

THANKS FOR YOUR HELP. I AM DESPERATE!!

Submitted: 8 months ago.Category: Camera and Video
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Answered in 11 minutes by:
11/11/2017
Camera and Video Technician: Nathan, Camera /Video Tech replied 8 months ago
Nathan
Nathan, Camera /Video Tech
Category: Camera and Video
Satisfied Customers: 30,716
Experience: Analog and Digital Camera and Video systems expert
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Hello Dr, I'd be happy to help with this. Can you tell me which of the printers you'd like to work on? Because we are all independent techs here, and this is a paid support service, we can work on one topic under this question thread. You are welcome to post the other under a new topic and I can help with it as well, we just need to follow the site process as a separate fee is applied for different questions.

Ask Your Own Camera and Video Question
Camera and Video Technician: Nathan, Camera /Video Tech replied 8 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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