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Nikon Coolpix S8100 when turned on says mode dial is not in…

Customer Question
Nikon Coolpix S8100 when...

Nikon Coolpix S8100 when turned on says mode dial is not in proper position. It is set on one mode not between two modes. The screen shuts off and the on off button flashes

Technician's Assistant: What's the make and model of your tv, and has turning it on been a problem in the past?

See previous message it's a cool piix S8100 camera

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Turning on off switching modes pushing every button on the camera taking out and reinstalling battery

Submitted: 8 months ago.Category: Camera and Video
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Answered in 4 hours by:
11/10/2017
Camera and Video Technician: Russell H., Service Tech replied 8 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,788
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Try turning the mode dial to a position 'between' modes, trying to 'feel' whether the switch inside clicks into place at something like that position.

If that can be felt to be 'in place' in such an in-between position, and if the camera then accepts that without error, you have a case of the switch inside having slipped out of position - unless the dial 'button' itself was damaged somehow.

If that does not solve the problem, the camera is somewhat severely in trouble. I cannot tell offhand what problem it is, but after trying a factory reset, and trying a removal of the battery overnight or longer... it will need to be sent to Nikon Repair, if factory reset nor removing batteries overnight cures it.

Would you like instructions on doing a factory reset on your camera? (If you haven't tried that already.) If so, Reply To Expert, and I will advise you further.

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