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Panasonic DMC TX80, one year old. I get an error message…

Hi Richard, Technician's Assistant:...

Hi Richard,

Technician's Assistant: What's the make/model of your camera? How old is it?

Panasonic DMC TX80, one year old

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I get an error message 'System Error (Focus)'

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Answered in 1 day by:
10/23/2017
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 45,547
Experience: Extensive knowledge in a very wide range of subjects
Verified

Hi there and welcome

Can you tell me please what you have already tried to do to resolve this?

Thank you

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Customer reply replied 7 months ago
Removed battery and pressed on/off switch for 30 secs then replaced battery
Removed then replaced memory card

Thank you

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and try to turn it on.

Tell me please if it now starts correctly

Thank you

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Customer reply replied 7 months ago
Thanks Richard. That works.

your most welcome!

It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you

Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 45,547
Experience: Extensive knowledge in a very wide range of subjects
Verified
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