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I have a coolpix p350. the battery shows fully charged but…

Customer Question
I have a coolpix...

I have a coolpix p350. the battery shows fully charged but the camera will not work sometimes

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

Nikon Coolpix P350 it is about3 years old

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

The message popped up first that my memory card couldn't be used so I bought a new one and the same thing happened. Then I shut it off and it wouldn't turn back on so I removed the battery and put it back in. It did turn on but showed that battery needed charging so I did that and it worked for a while now having the same problem

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I guess not

Submitted: 8 months ago.Category: Camera and Video
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Answered in 3 minutes by:
10/19/2017
Camera and Video Technician: Russell H., Service Tech replied 8 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,601
Experience: 8+ years of professional experience
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again.

How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?

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