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When I turn my camera on it says auto-exposure error and to…

Hi when I turn...

Hi when I turn my camera on it says auto-exposure error and to contact someone from nikon

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

It is a D1500 and about 4 years old

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Nothing happened right before it popped up. and if i put it on manual then it will take pictures, but not well

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Answered in 7 hours by:
10/19/2017
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 47,537
Experience: Extensive knowledge in a very wide range of subjects
Verified

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and turn it on.

Tell me please if it now operates correctly

Thank you

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Customer reply replied 10 months ago
It still does not operatethank you
Customer reply replied 10 months ago
i attempted the procedure above)

Thank you

Can you hold the menu and information buttons on the camers while it is on for 3 seconds then release which will reset it

Once done, tell me how it then functions please

Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 47,537
Experience: Extensive knowledge in a very wide range of subjects
Verified
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