Camera and Video

Ask a Camera and Video Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Camera and Video

I’m getting a message indicating unit in safeguard mode 06.

Customer Question
Hi I’m getting a message...
Hi I’m getting a message indicating unit in safeguard mode 06
JA: Just to clarify, what's the exact make and model of your machine?
Customer: model GR-D796U
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: i just remove battery for about 2 minutes and put it back message still pops out
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: i haven’t used camera over 2 years
Submitted: 1 month ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 2 hours by:
10/17/2017
Camera and Video Technician: JA Engineer, Engineer replied 1 month ago
JA Engineer
JA Engineer, Engineer
Category: Camera and Video
Satisfied Customers: 459
Experience: Broadcast Engineer for over 7 years.
Verified

Hello and good evening.

I see that you have tried the 2 minute reset option.

Take the battery out or remove the power supply for 10 minutes. Before putting the power supply back on or putting the battery back in, hold down the power button for 10 seconds. Now put the batteries back in. The safeguard mode should now be cleared.

Please let me know if that helps.

Ask Your Own Camera and Video Question
Camera and Video Technician: JA Engineer, Engineer replied 1 month ago

Good evening.
I have not heard back from you and was wondering if I was able to successfully assist you.
If so, please remember to rate my answer (if you are unsure how to do that, please click here for instructions).
Enjoy the rest of your evening.

Ask Your Own Camera and Video Question
Ask JA Engineer Your Own Question
JA Engineer
JA Engineer
JA Engineer, Engineer
Category: Camera and Video
Satisfied Customers: 459
459 Satisfied Customers
Experience: Broadcast Engineer for over 7 years.

JA Engineer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,053 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,693 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,065 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

539 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

533 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I have a DSC-W800. charger will not recharge, can't get into
I have a DSC-W800. charger will not recharge , can't get into the menu to use any of the setting Can't download pictures to try and print them. I have use the camera for taking pictures ,developing, s… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have a panasonic HX-DC2 dual camera which I obtained by a
I have a panasonic HX-DC2 dual camera which I obtained by a bonus point system by registering all shopping items every week over a period of time. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have an AF reflex 500 that I am suing with a Sony Alpha
I have an AF reflex 500 that I am suing with a Sony Alpha 77. I don't like the EVF on the camera. I shter ay other Sony camera that I could use with this lens? … read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,693 satisfied customers
John. I,m Jerry. I have a sony cyber shot 6.0 mega pixel.
yes i have all the info on the bottom of the camera model #DSCs600. also, this #(###) ###-#### thats all.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I think my grandkids messed with a camera settingm anyway
I think my grandkids messed with a camera settingm anyway now all my pictures are way washed out, doesn't matter if I take outdoors or indoors all the pictures are very washed out. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,214 satisfied customers
I can't access the conversion lens function under accessory
I can't access the conversion lens function under accessory setting on my Olympus TG-3 … read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,693 satisfied customers
I'm trying to connect my TG-5 to my smart phone. I got to
I'm trying to connect my TG-5 to my smart phone. I got to the point in the process that says "not signed". How do I sign? or how do I get past this screen to install? … read more
Roger
Roger
Camera and Video Technician
Vocational, Technical or Trade Scho
1,693 satisfied customers
I have sony video 8 s50 NTSC walkman and i has a picture but
I have sony video 8 s50 NTSC walkman and i has a picture but no sound WHY? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
The rim surrounding the lens of my Exilim 5600 on the front
The rim surrounding the lens of my Exilim 5600 on the front of my camera had come off..Is there a way for me to fix it? … read more
Harry
Harry
7 satisfied customers
I️HAVE A NEW OLYMPUS E-M10-III. I️HAVE THE OLYMPUS PHOTO
I️HAVE A NEW OLYMPUS E-M10-III. I️HAVE THE OLYMPUS PHOTO SHARE APP ON MY IPHONE, AND HAVE FOLLOWED THE STEPS IN THEIR USER GUIDE. AM HAVING DIFFICULTY, HOWEVER, GETTING THIS TO WORK. CAN YOU HELP? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have a Canon Rebel XT. The auto focus is inoperable. Is it
I have a Canon Rebel XT. The auto focus is inoperable. Is it worth sending it to Canon for repair? … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
775 satisfied customers
My SONY CyberShot Camers is about 5-10 years old Steady
My SONY CyberShot Camers is about 5-10 years old Steady ShotDSC W 510. #296464. I need operating instruictions because I've forgotten how to use it. Brand new N sized battery. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I have a Panasonic video camera HDC-SD9 and the hard drive
Hi I have a Panasonic video camera HDC-SD9 and the hard drive on my computer crashed, I've had it fixed but can't find my booting disk which requires HD Writer 2.5E for Windows 7 Thanking you for your… read more
Josh
Josh
It Support Specialist
Associate Degree
5,128 satisfied customers
My canon power shot sx30 is shows a lens error, and the
my canon power shot sx30 is shows a lens error, and the camera will not zoom in or out. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,214 satisfied customers
Trying to down load user manual onto windows 7 and cant do
trying to down load user manual onto windows 7 and cant do it … read more
Josh
Josh
It Support Specialist
Associate Degree
5,128 satisfied customers
I just purchased a Canon PIXMA MG2522 and assembled same. It
Hi, I just purchased a Canon PIXMA MG2522 and assembled same. It works quite well. I want to connect it to my Apple MacBookPro. I have not been able to identify the correct downloading procedure with … read more
Harry
Harry
7 satisfied customers
We can get our SD card to format...it is a good card as we
Hello....we can get our SD card to format...it is a good card as we tried it in another canon eos camera. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,214 satisfied customers
I have a SONY SLT-A58 which seems to have spots on my images
I have a SONY SLT-A58 which seems to have spots on my images when I put them on my computer. I have to edit all the spots out before I can use them. Is there a way you could fix it. I think my camera is 3 years old. … read more
Harry
Harry
7 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x