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I have a Powershot SX40HS and I have 2 questions. 1. When I

Customer Question
I have a Powershot SX40HS...
I have a Powershot SX40HS and I have 2 questions.
1. When I take pictures with my Nikon Coolpix they are regular sized photos (4608 X 3456), with my Canon they are small (640 x 480) which I hate. It doesn't always do this and I never mess with any of those type of settings. How can I fix this?
2. I just got back from an African Safari. There was so much dust I had to throw away my travel bag and hat. So, I'm sure my camera
also suffered. I would like to have it cleaned. Where can I get this done and approximately how much will this cost?
Daphne Jarvis
JA: It can cost anywhere from $10 to $100, depending on the type of issue and how much of the Technician's time your question is expected to take (how complex and lengthy an answer you require). What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Powershot SX40HS . It is about 6 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Ever since I have had the camera, the pictures are small most of the time. I have had several people that are very camera savy look at it, but they couldn't figure it out.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No.
Submitted: 1 month ago.Category: Camera and Video
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Answered in 9 hours by:
10/17/2017
Camera and Video Technician: Richard, Technician replied 1 month ago
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 39,396
Experience: Extensive knowledge in a very wide range of subjects
Verified

Hi there and welcome

For the image ssize you need to change this to Large.

To do this, click on my link below and follow the instructions on page 57

http://gdlp01.c-wss.com/gds/0/0300005730/01/pssx40hs-cug-c-en-web.pdf

Regarding cleaning the camera, can you give me your Zip code please and I can locate a place for you

Thank you

Ask Your Own Camera and Video Question
Customer reply replied 1 month ago
38104
Camera and Video Technician: Richard, Technician replied 1 month ago

ok, there is nothing listed for repair stores for the camerra on this ZIP, but there is a club specializing in cameras, so if you call them on(###) ###-####they can give you a local business that will be able to do this for you.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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Richard
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 39,396
39,396 Satisfied Customers
Experience: Extensive knowledge in a very wide range of subjects

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