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When inserting the memory chip into my Panasonic Lumix

Customer Question
When inserting the memory...

When inserting the memory chip into my Panasonic Lumix camara (

Technician's Assistant: What's the make/model of your device? How old is it?

DMC-FZ1 model noF3SM00415. when I put in a memory card is says error - do you want te reformat. When I answer "yes" it says "format error"

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I bought the camara second hand, and it did this from the start

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No - I just want to learn how I ger the memory card working. All other camara functions seem to work properly.

Submitted: 8 months ago.Category: Camera and Video
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Answered in 40 minutes by:
10/6/2017
Camera and Video Technician: Richard, Technician replied 8 months ago
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 46,460
Experience: Extensive knowledge in a very wide range of subjects
Verified

Hi there and welcome

Have you tried over memory cards to rule out if you have a faulty memory card?

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Customer reply replied 8 months ago
same response to different cards
Customer reply replied 8 months ago
what do you suggest - can this be repaired? Is there a Pansonic repair shop in the US?
Customer reply replied 8 months ago
Richard: I think I need a camera specialist.
Camera and Video Technician: Richard, Technician replied 8 months ago

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and turn it on.

Tell me please if it now reads the cards please

Thank you

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