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I have a problem with my Kodak C315 printer. Can you help me…

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I have a problem...

I have a problem with my Kodak C315 printer. Can you help me with that?

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

I'm having a problem with my Kodak ESP 315 printer. Can you help me with that?

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

The print cartridge is stuck. I haven't tried anything yet as I'm not sure what to do.

Submitted: 10 months ago.Category: Camera and Video
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Answered in 2 minutes by:
10/4/2017
Camera and Video Technician: Nathan, Camera /Video Tech replied 10 months ago
Nathan
Nathan, Camera /Video Tech
Category: Camera and Video
Satisfied Customers: 31,490
Experience: Analog and Digital Camera and Video systems expert
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Are you getting an error message or are you saying it just is physically stuck and isn't moving?

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Customer reply replied 10 months ago
Thank you but I rectified the problem.
Camera and Video Technician: Nathan, Camera /Video Tech replied 10 months ago

You're welcome.

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