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Have a Nikon d7100. shooting basketball pictures. all color…

Customer Question
Have a Nikon d7100...

Have a Nikon d7100. shooting basketball pictures. all color looks good except blond girls hair is picked up as black. Did a manual color balance, tried different lighting. never had this happen before.

Technician's Assistant: What's the make/model of your device? How old is it?

Nikon d7100 around 2 years old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just happened. shot soccer pictures Saturday and a portrait sunday and color was fine. different f stops and different lighting systems

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Set up for portraits when I got home and with pan lighting color was fine. this has never happened before

Submitted: 10 months ago.Category: Camera and Video
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Answered in 37 minutes by:
10/3/2017
Camera and Video Technician: Michael Hannigan, Camera and Video Technician replied 10 months ago
Michael Hannigan
Michael Hannigan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Computers and Electronics
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Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

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Camera and Video Technician: Michael Hannigan, Camera and Video Technician replied 10 months ago

Do the images only appear on the camera this way, or do they also appear this way when transferred to the computer?

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Customer reply replied 10 months ago
They were the same after I transferred them.
Camera and Video Technician: Michael Hannigan, Camera and Video Technician replied 10 months ago

Can you please attach one here using the add files button? One that you consider a good example of the problem.

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