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The video files are not compatible with my mac or iPad.

Customer Question
The video files are...

The video files are not compatible with my mac or iPad

Technician's Assistant: What's the make/model of your camera? How old is it?

Bushnell trophy cam (I think)

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I don't know of anything that happened. I had been using the camera for still photos and decided to try videos. I haven't tried any troubleshooting.

Submitted: 7 months ago.Category: Camera and Video
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Answered in 11 hours by:
10/2/2017
Camera and Video Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 45,395
Experience: Extensive knowledge in a very wide range of subjects
Verified

Hi there and welcome

Can you confirm the exacy model of the camera with the issue?

Please let me know

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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
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Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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