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Very time I take a photo an error 99 come up. Cannon dos…

Customer Question
Very time I take...

Very time I take a photo an error 99 come up

Technician's Assistant: What's the make/model of your camera? How old is it?

Cannon dos digital 400 D

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I've changed the battery turned it off and on again that's it

Submitted: 10 months ago.Category: Camera and Video
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Answered in 4 hours by:
10/1/2017
Camera and Video Technician: Pete, Electronic Engineer replied 10 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,618
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Camera and Video Technician: Pete, Electronic Engineer replied 10 months ago

ERR99 on your Canon camera is simply a general error, it does not help to indicate where the problem lies.

To resolve it, first try removing the lens and cleaning the lens contacts, then firmly reattach the lens again.

Turn the camera off, take the battery out, wait 30 full seconds, put the battery in again, turn the camera on again, and take a photo.

If it still gives the error message, try removing the memory card in case it is defective.

Reply back and let me know how you get on.

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