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I got a cannon printer modelMG2522 & the disk that came with…

Customer Question
I got a cannon...

I got a cannon printer modelMG2522 & the disk that came with it says it's for windows. i have an I Mac & it won

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Pixma MG2522

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I put the disk in and it won't print from my I Mac. disk says for windows.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

Is there a disk for I Mac?

Submitted: 10 months ago.Category: Camera and Video
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Answered in 6 minutes by:
9/30/2017
Camera and Video Technician: Russell H., Service Tech replied 10 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,959
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I suggest you download (and then, install, by double-clicking on the downloaded file) the proper software for your printer to use on your iMac computer, from here:

http://ebb.cusa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg2522?selectedName=DriversAndSoftware

and select the MAC OS X version that is on your iMac from that page, where it says

Operating System:

and then click once on 'Drivers', and I suggest that you download and install the

Full Driver & Software Package (Mac)

from those driver choices - it will include everything.

If you need further help or advice, let me know. If this answers your question, I would ask for a rating if you are willing to rate my answer and my work.

Ask Your Own Camera and Video Question
Camera and Video Technician: Russell H., Service Tech replied 10 months ago

Since I have not heard back from you, I am assuming that my answer was helpful and provided what you needed to help toward a solution.

If I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated. Thank you.

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will help and advise you further.)

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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