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Unable to transfer photos from canon power shot d20 camera…

Customer Question
Unable to transfer photos...

Unable to transfer photos from canon power shot d20 camera model pc1734 to computer with windows 10

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

Model pc1734 about 3 yr old

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Connected camera to computer turned camera on and punched button on rt to sho w photos. no transfer occurred

Submitted: 8 months ago.Category: Camera and Video
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Answered in 8 minutes by:
9/30/2017
Camera and Video Technician: AnswersByEric, Camera and Video Technician replied 8 months ago
AnswersByEric
AnswersByEric, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5,168
Experience: I have over 10 years of electronics support and software development.
Verified

Good morning! Does the computer signal that the camera is being plugged in? In other words, does the computer recognize you plugged in a USb device?

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