Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

My canon no longer automatically unloads new pictures to my…

Customer Question
My canon no longer...

My canon no longer automatically unloads new pictures to my computer

Technician's Assistant: What's the make/model of your camera? How old is it?

It worked before I installed windows 10

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

Canon T1i age unknown

Submitted: 7 months ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 14 minutes by:
9/28/2017
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago
Karthik Nagarajan
Category: Camera and Video
Satisfied Customers: 458
Experience: Senior Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Camera and Video Question
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago

It sounds like you are unable to load the new pictures to the computer from the Canon camera, Is it right?

Ask Your Own Camera and Video Question
Customer reply replied 7 months ago
The camera shows BUT in the past it came on the screen and all the new pictures downloaded
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago

Could you tell me whether you use to connected the camera only to the particular computer for transferring the photos?

Ask Your Own Camera and Video Question
Customer reply replied 7 months ago
When I changed to windows 10 the interaction stopped
Customer reply replied 7 months ago
Just to the one computer
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago

Whenever you connect the camera to the computer, Do you see the any new drive(camera icon) in the My computer?

Ask Your Own Camera and Video Question
Customer reply replied 7 months ago
the camera icon is in the My Computer -- I just don't have the app the activates the downloading of the recent pictures
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago

I think your computer can recognized the camera hardware, With the help of the mouse/touch pad please do a right click on the top of the camera icon and you will be able to see list of properties. In that properties you may see many list of option, in that search for Open in new windows or Click Open.

Ask Your Own Camera and Video Question
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago

Check if you see any New photos in the folder. If you are unable to see anything, please let me know so that I can try with the alternate way.

Ask Your Own Camera and Video Question
Customer reply replied 7 months ago
by clicking on the icon of the camera I can then browse then work down to my card I can see the pictures BUT I don't know whish ones are allready in my computer
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago

Is it okay for you to import all the photos to the computer? or you need only the new photos to be loaded in the computer?

Ask Your Own Camera and Video Question
Customer reply replied 7 months ago
I JUST want the New photos downloaded
Customer reply replied 7 months ago
I have to leave this area NOW WE MUST STOP
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago

I understand, if you have already imported the photos in the computer by default it might have stored in the Picture folder. Can you please check and tell me whether do you see the old photos in that folder or not?

Ask Your Own Camera and Video Question
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago

No problem, You can post your answer anytime and we will help you in providing the answer.

Ask Your Own Camera and Video Question
Customer reply replied 7 months ago
I believe the Old photos are there. STOPPED
Camera and Video Technician: Karthik Nagarajan,
 replied 7 months ago

Okay, Whenever you are feeling free please post back you replies in the Justanswer so we can start troubleshooting where we left. Thank you

Ask Your Own Camera and Video Question
Was this answer helpful?
Ask Russell A. Your Own Question
Russell A.
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5,149
5,149 Satisfied Customers
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Russell A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,149 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,707 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,065 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

542 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

533 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
How do I add a device. Its a phone a samsung glaxy 3. What
last time I connected it everything downloaded now no download … read more
Harry
Harry
1,644 satisfied customers
I ISTALLED A ADD-ON WIDE ANGLE LENSE AND NOW i GET AN. Canon
i ISTALLED A ADD-ON WIDE ANGLE LENSE AND NOW i GET AN … read more
Harry
Harry
1,644 satisfied customers
Blue light does not flash when turned on. Bluetooth
blue light does not flash when turned on JA: What device or product does this involve? Customer: Bluetooth selfie-stick JA: What's the brand and model of your product? Customer: Cygnett JA: What have … read more
Harry
Harry
1,644 satisfied customers
My camera is a Nikon Coolpix L26. On the screen is "out of
My camera is a Nikon Coolpix L26. On the screen is "out of battery". Not possible for I have taken only two(2) pictures and the two are recalled o.k. … read more
Harry
Harry
1,644 satisfied customers
I have model DMC-ZS40. Problem - screen shows "System Error
Hello- I have model DMC-ZS40. Problem - screen shows "System Error (Focus)" and lens will not retract when turned off. … read more
Russell A.
Russell A.
Camera and Video Technician
5,149 satisfied customers
Can we recover deleted pics in error? Panasonic lumix.
Nothing everything was deleted in error panic set in. … read more
Harry
Harry
1,644 satisfied customers
Its saying ex.SIM. Canon Rebel T6i. Also, when i hit my
also, when i hit my display button..it doesn't go to the photo last taken..it shows a graph with the photo next to it. I have to hit the magnifying glass + to make it big. idk what to do with it.. camera handicap … read more
Russell A.
Russell A.
Camera and Video Technician
5,149 satisfied customers
I cannot get my camera to autofocus on my D5600 Nikon. I try
I cannot get my camera to autofocus on my D5600 Nikon. I try everything. Please help … read more
Russell A.
Russell A.
Camera and Video Technician
5,149 satisfied customers
I actually have a question about my Canon printer. MG3122. I
Hi, I actually have a question about my Canon printer. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I changed out the focusing screen in my D300 and now I get a
I changed out the focusing screen in my D300 and now I get a bunch of focusing squares (it looks like) when I look into the viewfinder … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have the SX60 and recently when I turn the camera on I get
I have the SX60 and recently when I turn the camera on I get the message "lens failure, camera will turn off automatically" … read more
Russell A.
Russell A.
Camera and Video Technician
5,149 satisfied customers
I have just purchased a Kodak Scanza and I put in a SCHC
Hello I have just purchased a Kodak Scanza and I put in a SCHC card. When I try to capture the slide I used I get a error card locked? Or if I put in my computer using my HDMI the scanza does not show… read more
Harry
Harry
1,644 satisfied customers
Someone stole my camera a time ago is it possible to get my
Someone stole my camera a long time ago is it possible to get my photos back … read more
Harry
Harry
1,644 satisfied customers
I have a nikon d80 and it does not operate correctly. Can
I have a nikon d80 and it does not operate correctly. Can you help? … read more
Russell A.
Russell A.
Camera and Video Technician
5,149 satisfied customers
On the screen there is a red flashing icon..Too small for me
On the screen there is a red flashing icon..Too small for me to know what it could be. It is located right above the battery icon. … read more
Russell A.
Russell A.
Camera and Video Technician
5,149 satisfied customers
I have an AZ252 Pikpro. Do I have to reset the AF to on each
I have an AZ252 Pikpro. Do I have to reset the AF to on each time I turn the camera on and off. It always shuts the AF off each time it is turned off then back on. … read more
Harry
Harry
1,644 satisfied customers
Have ELPH SD4000 IS. Working fine, until not. When turned
Have ELPH SD4000 IS. Working fine, until not. When turned on, the lenses extend, but nothing else works. Nothing on the viewing screen. No response from the zoom, shutter, or menu button. Local camera… read more
Harry
Harry
1,644 satisfied customers
I deleted some pictures that i really need. Fuji, Ive looked
Ive looked thru everything but nothing says retrieve … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x