Camera and Video

Camera repair questions?

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a nikon d5500 and am trying to execute off camera…

I have a nikon...

I have a nikon d5500 and am trying to execute off camera flash. With transmitter in hot shoe I can manually trigger my neewer 750ii speed light from across the room. However, I can't get the camera to signal the transmitter to fire the speed light. What should my camera settings be? Thank U.

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

Nikon d5500 1yr 6 months old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

1 week. I know the camera can do it cause i've done it before. Fresh batters, reseated in hotshoe, test firings with transmitter off and in shoe (successful). Reboots, complete removal of power from all units.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I know it works i've used the feature before. I'm sure it's about a camera setting. Again tx to flash works. tx on camera to trigger flash does not.

Show More
Show Less
Ask Your Own Camera and Video Question
Customer reply replied 10 months ago
On the flash I've tried TTL and Manual modes.
Answered in 7 hours by:
9/23/2017
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,365
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Camera and Video Question

1. Choose one of the manual exposure modes (PASM). Press the Menu button. Find the Custom Setting Menu and within this, choose the Bracketing/Flash option.

2. Scroll down until you see the Flash cntrl for built-in flash option. Select it.

3. Next, choose Commander mode which will present you with many different options on the screen. Because the pop-up flash is being used to trigger the speedlight that is off-camera, it needs to be raised in order for the wireless system to work. You do get the option of including the output of the pop-up flash in your exposure which you can set on this screen. In this example we want to have the flash fire, but not be included in the final exposure, so in the Built-in flash option on the menu, change the option to the two dashes, or off.

Then you will have the option of using groups for different flashes. Leave everything as it is: that is, Group A and B on TTL.

TTL stands for 'Through The Lens', which is Nikon's way to measure the flash exposure during the actual exposure of the image. Keep it on this setting so the camera does all the work for you, until you are comfortable with controlling more options on the flash itself.

Make note of the channel that the camera is firing on. By default, this is set to channel 1. Make sure to press OK to save selections rather than going back through the menus.

4. Pop up the flash on your dSLR -- don't forget this step otherwise your wireless system won't work!

5. Turn on the external flash unit and look for a remote option at the back. Select the remote option and make sure that the flash is set to TTL mode to match the camera.

6. Position the flash wherever you like, as long as the sensor at the front of the flash unit is within line of sight of the camera.

--------------------
Your satisfaction is my priority; I hope I have earned 5 stars today!
Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
Pete.

--------------------

Ask Your Own Camera and Video Question
Customer reply replied 10 months ago
Nikon D5500's don't have a commander mode and cannot do high speed sync.

Ok, as it doesn't have commander mode you will need to use a commander unit to control the off camera flash.

Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,365
Experience: Over 16 years of experience installing and repairing electronics.
Verified
Pete and 87 other Camera and Video Specialists are ready to help you
Ask your own question now
Customer reply replied 9 months ago
Is this what u mean by commander unit? I call it a transmitter(tx) and receiver (rx). I was trying to attach a pic but it didn't work. I have a neewer transmitter (which goes in the camera shoe) and a receiver (which goes on the flash). Is that what u mean when u say "commander unit"? They are all set to the same channel and I've tested all 4 channels.
Customer reply replied 9 months ago
I didn't get an answer to my question.

The commander unit is the unit that you attach to the camera.

Ask Your Own Camera and Video Question
Customer reply replied 9 months ago
Hi Pete. I'm sorry but i'm a little confused. In my initial question I related that i'm using a trigger (transmitter) to signal my off camera flash. Is this the "commander" you're referring to? I'm calling it a trigger and/or transmitter. You're saying commander. Are we talking about the same thing? Neewer 16 Channel Wireless Remote FM Flash Speedlite Radio Trigger If we're not talking about the same thing, can you give a searchable example.
Customer reply replied 9 months ago
Hi Pete, I gave U a good rating because I didn't want to get U in any type of trouble but I still don't have an answer to my question. What U suggested I noted as done in my original question. Please consider reviewing my issue. Thanks Pete.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a camera and video technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,365
20,365 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,215 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,714 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,079 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

546 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

536 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I need help with my GX85 camera. Panasonic. Read operators
Read operators manual but it doesn't cover this subject … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,365 satisfied customers
My company gave cameras to staff for documenting medical
My company gave cameras to staff for documenting medical procedures but they don't have a hotshoe and in my opinion the photos are lacking..poorly lit and unflattering. Short of a speed light which re… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have the Oly E-PL3 and have been using a Nikon flash on it
I have the Oly E-PL3 and have been using a Nikon flash on it for a while. Since last week the hotshoe will not fire the flash, even when I try to manually fire the flash with the test button. Removing… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,365 satisfied customers
I just purchased an Olympus OMD e m5 II and Fl 600 flash.
I just purchased an Olympus OMD e m5 Mark II and Fl 600 flash. How do I set my camera to a TTL position so that they can chat? Also when I turn my flash on , it just keeps flashing every 3 seconds. I … read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
Nikon D3200 and SB600 Speedlight. Can this speed light be
Nikon D3200 and SB600 Speedlight. Can this speed light be used as a slave flash from the D3200? Some books say yes but I can't work out how to get the camera to activate the flash remotely ie wireless… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Hi-I have a Sony a55 and the Sony hvl42 and Sony hvl36 flashes.
Hi-I have a Sony a55 and the Sony hvl42 and Sony hvl36 flashes. In TTL mode when I mount either unit on the camera's hot shoe I can't get it to remotely fire the other unit but when I use the pop up f… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,365 satisfied customers
Hi, NIKON D50. The flash on this camera no longer works.
Hi, NIKON D50. The flash on this camera no longer works. Flash 'pops-up' OK but does not fire when shutter pressed. All other functions work OK (including command dial) and use of an external flash (D… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
Hi, I have been given a Neewer tt520 speedlite GN33. I cannot
Hi, I have been given a Neewer tt520 speedlite GN33. I cannot get the Nikon D40 to use the speedlite instead of the built in flash? Look forward to hearing from you. [email protected]… read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,365 satisfied customers
I own a Canon T3i. I also have a Quantaray PZ-1 DSZ electronic
I own a Canon T3i. I also have a Quantaray PZ-1 DSZ electronic flash unit which is perhaps 5 years old (or more) and has twin flash and a motorized zoom. It has TTL mode of operation. My question: Is … read more
JackE
JackE
Owner
Associate of Arts in Photography
582 satisfied customers
I have a nikon D3 and a sb800 flash. Is there an accessory
I have a nikon D3 and a sb800 flash. Is there an accessory to enable me to use the flash off camera and utilize the ttl capability. Thanks, XXXXX XXXXX… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Hi, Ive got a Nikon D90 that the flash quit working. I also
Hi, I've got a Nikon D90 that the flash quit working. I also tried a sb600 external flash in the hot-shoe but it also would not fire in TTL, only in manual with the camera in also.Could this be a sett… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hi I have got a Minolta Dynax 4 SLR Film Camera i bought a
Hi I have got a Minolta Dynax 4 SLR Film Camera i bought a Hot Shoe Flash Adapter YN-H3 to use with my camera and a starblitz 200 dmx flash gun. i can get it to all fit on the camera ok but i cant get… read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
Am having trouble sync-ing my off-camera flash--SunPak555-
Am having trouble 'sync-ing' my off-camera flash--SunPak555- with my D700. Have auto bracketing set to AE&flash, set the bracketing to TTL, yet when I shoot in either M or P modes, my flash doesn't se… read more
JackE
JackE
Owner
Associate of Arts in Photography
582 satisfied customers
The only thing that comes to mind is that I just bought an
The only thing that comes to mind is that I just bought an external flash unit and put it on my camera temporarily about a week ago, and had to slide it onto the hot shoe. I have never had any attachm… read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,215 satisfied customers
I own a Nikon D7000 and a SB-600 flash. I want to use the
I own a Nikon D7000 and a SB-600 flash. I want to use the camera flash in the commander mode to set off the SB-600 flash, but without the on-camera flash firing. I have followed the instruction in the… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have just bought a Rebel t2i and want to shoot with my wall-mounted
I have just bought a Rebel t2i and want to shoot with my wall-mounted Norman lights. Although I have connected the hot shoe to the household plug input on my Norman lights, they do not fire with the c… read more
JackE
JackE
Owner
Associate of Arts in Photography
582 satisfied customers
hi, i have an samsung pro815 that is attached to my strobe
hi, i have an samsung pro815 that is attached to my strobe lights using a sync lead from the hotshoe, but when i take a picture the lights do not fire, why is this?… read more
Marcia
Marcia
Professional Wedding Photographer
Professional Photographers of Ameri
841 satisfied customers
I need some advise about replacing my camera. I currently own
I need some advise about replacing my camera. I currently own a Nikon Coolpix 8800 8MP 10x optical zoom purchased in 2005 and I want to sell it on eBay and buy the New Fuji Finepix HS10 10MP 30x Optic… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x