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I have a canon vixia hf r600. when i get the footage into…

Customer Question
I have a canon...

I have a canon vixia hf r600. when i get the footage into adobe premiere and often find it is really out of focus. why does this happen? how can i fix it? as far as i know it is on auto focus.

Technician's Assistant: What's the make/model of your camera? How old is it?

Vixia hf r600. i got it earlier this year, i think.

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

It's been happening for a while. i have to use the sharpening tools in premiere for almost every video. it's driving me crazy! i've looked around for info re:what to do, but i've found very little.

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

I think that's it. when it focuses, it's pretty good. but for a full HD camera, it doesn't seem that i should have this problem pretty much all of the time.

Submitted: 10 months ago.Category: Camera and Video
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Answered in 4 hours by:
9/22/2017
Camera and Video Technician: Pete, Electronic Engineer replied 10 months ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 20,602
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Customer reply replied 10 months ago
thank you!
Camera and Video Technician: Pete, Electronic Engineer replied 10 months ago

Does the footage appear ok if you play it back on the camcorder?

What if you connect the camcorder to a TV - does it appear in focus or blurred?

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Customer reply replied 10 months ago
the screen is so small that it's hard to tell that anything is wrong. i usually watch the screen while we're taping, but i only see the problem when i'm working on premiere.no, i never hooked it up to my TV.my sony action cam actually is sharper, but the mic jack isn't usable when it's in the housing and there's always fish-eye. so i bought the canon steer reading lots of reviews. but none said anything about the focusing problems.
Camera and Video Technician: Pete, Electronic Engineer replied 10 months ago

What type of scene are you recording on the camera? e.g. near objects, distant objects, sport events?

Indoor or outdoor?

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Customer reply replied 10 months ago
Indoor, outdoor, people, products, people making things, craft markets, fashion, scenes with multiple products, etc.
Camera and Video Technician: Pete, Electronic Engineer replied 10 months ago

What all modes have you tried using?

Have you tried cleaning the lens?

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Camera and Video Technician: Pete, Electronic Engineer replied 10 months ago

Hi, just checking in on your question - did cleaning the lens help?

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