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Memory car is write protected; what do I do to open it?

JA: What's the make/model of...
memory car is write protected; what do I do to open it?
JA: What's the make/model of your camera? How old is it?
Customer: coolpx L810
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: What ever showed on my camera screen.
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: Have pictures on card on can not open to take more.
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Answered in 1 minute by:
9/20/2017
Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 38,934
Experience: Fix camera and video issues.
Verified

Hi,

I'm sorry about the issue. Can you please turn off your camera, then take out the memory card from the camera. Then make sure the switch on the memory card is not in the Locked position. Then re-insert the memory card to the camera, then turn on the camera. Now, it should let you take more pictures.

Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you.

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Customer reply replied 3 months ago
memory card is write protected. still

Sorry, please try pushing the switch to the locked position (all the way), and check. Then push back to the unlocked position and check.

If needed, do you have a another memory card to try?

Please reply at the box below to continue. Thank you.

Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 38,934
Experience: Fix camera and video issues.
Verified
Viet - Camera Tech and 87 other Camera and Video Specialists are ready to help you
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Customer reply replied 3 months ago
What and where is the switch

Please click on the website below to see the illustration:

http://www.rescuedigitalmedia.com/wp-content/uploads/2014/04/11.jpg

Thank you.

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I have resolved the issue via phone call support. If you need help with anything else, please come back any time. Thank you very much.

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Customer reply replied 3 months ago

Plase cancel the automatic payment as of the conclusion of the 1 month period. Advise completion of my request. ****************** ***************

Yes, per your request. This was only a one-time support session per your request. Our customer service will email you the confirmation. Thank you.

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Viet - Camera Tech
Viet - Camera Tech
Viet - Camera Tech, Camera & Video Tech.
Category: Camera and Video
Satisfied Customers: 38,934
38,934 Satisfied Customers
Experience: Fix camera and video issues.

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