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I'm new to the dmc-fz1000 and have obviously gone wrong

Customer Question
Hi I'm new to...

Hi I'm new to the dmc-fz1000 and have obviously gone wrong somewhere. the zoom will not work and I have a different scale appearing in the viewfinder

Technician's Assistant: What's the make/model of your device? How old is it?

Dmc-fz1000 a couple of years old, I suspect "finger trouble"

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

2 days I tried re placing the battery and manual zoom no help

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

That's about it thanks

Submitted: 11 months ago.Category: Camera and Video
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Answered in 3 hours by:
9/20/2017
Camera and Video Technician: Russell A., Camera and Video Technician replied 11 months ago
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6,330
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Verified

Hi,

Please set the zoom/focus switch shown in the attached photo to the center (off) position. Please let me know the result.

If you require additional information, please use the Reply to Expert
Tab to contact me. Click the ratings only after our exchange is
complete and you are satisfied.


If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.

Thank you

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Customer reply replied 11 months ago
thanks but I have fixed the problem, accidently put my thumb on the macro button. this alters the zoom capability. problem is now resolved
Camera and Video Technician: Russell A., Camera and Video Technician replied 11 months ago

You are quite welcome.

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