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As I walk across the field of view of the camera the red…

As I walk across...

As I walk across the field of view of the camera the red infrared cells

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

Light up but there is no flash of white light. Is this normal

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just got the camera have it set in position 1

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Not really, jus am concerned if my description is normal and is a picture being taken with the red lighting

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Customer reply replied 10 months ago
It is a brand new Stealth Cam modelSTC-G34. Part of my msg got deleted so here's the whole question. When I walk across them field of view of the camera the red lights light up but there is no white flash. Is this normal or do I need to do something to make the camera flash white light to light up the field?
Answered in 20 minutes by:
9/17/2017
Louie
Louie, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 13,430
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, have you tested the camera with another digital camera?

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 10 months ago
No I have not. I followed all of the instructions in the manual. but all I saw (in the dark) when I walked across the field about 15 feet from the camera was a red flashing from the lights around the lens. No white flash ever eminated from the unit.
I am curious if in fact a picture was taken in infra red without a white flash

For this model/series, the 'No Glo' infrared flash is invisible to the naked eye.

There is no "white flash"

For test purposes, use/monitor the STC-G34 with a second digital camera.

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Customer reply replied 10 months ago
Thank you I will try another camera later. If I need further help I will request you. You've been most helpful

Great!

Glad that the above information may serve your purpose and if you haven’t done so, please provide a positive rating (3 to 5 stars) at the top of your page.

Louie
Louie, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 13,430
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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