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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6049
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Kodak Easyshare put in a new battery still can't turn camera

Customer Question

Kodak Easyshare put in a new battery still can't turn camera on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Kodak Easyshare M58/3
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: tried charging the new battery i have done this a number of times once in awhile it turns on but now it won't do anything also made sure battery was inserted correctly the battery i bought is not a kodak battery I thought maybe it was the charger and/or the battery and i am looking to find accessories on the kodak website
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Russell A. replied 1 month ago.

Hi,

To make sure that poor contact is not causing the issue, since you are positive that the battery starts out good. Remove it from the camera and clean the metal battery contacts inside of the battery compartment and on the battery with a q-tip and alcohol. The connection is very critical and a very small amount of residue or dust can inhibit the power transfer. Also, check how well the battery door shuts and if necessary adjust the metal contacts by gently prying them with a small screw driver to increase the tension.

Also, if you have not already done so, try to power the camera on without the memory card inserted. If the camera comes on without the card, please let me know.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.
Thank you