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I just bought a battery for my sony HDD handycam. Error

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I just bought a...

I just bought a battery for my sony HDD handycam. Error message keeps coming up saying use infolithium batter pack

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

DCR-SR80

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

It comes on for a minute, then goes into this error message. My other battery works fine with it.

Submitted: 11 months ago.Category: Camera and Video
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Answered in 1 hour by:
9/16/2017
Camera and Video Technician: Russell H., Service Tech replied 11 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,937
Experience: 8+ years of professional experience
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

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Camera and Video Technician: Russell H., Service Tech replied 11 months ago

What is the maker/model/part-# of the battery that produces an error message, please?

And, did you charge up the new battery fully, on the charger for at least 3+ hours continuously regardless of what the charger says, before trying it?

But if it works fine with another battery, this is a rare case. (Is the 'good' battery the same maker / model / part-# as the 'bad' battery?)

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