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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5050
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a new computer and when trying to transfer photos

Customer Question

I have a new computer and when trying to transfer photos from my CoolPIX S570, they transferred but an error code said "Transfer failed because you to not have access privileges". How can I correct this? Please HELP!!
JA: What's the make/model of your camera? How old is it?
Customer: I have a Coolpix S570 probably 6-years old and a D5200 which is about 3 years old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I saw the photos after transfer and immediately the message popped up about not have access privileges and I could not save the photos as usual
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: That's it.... How to avoid the no access to privileges
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Richard replied 1 month ago.

Hi there and welcome

Close the program please, then instead of double clicking the program to open it, right click on the icon and select Run as administrator

Once done, then try to transfer the photos

Let me know the results please

Thank you