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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6050
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I bought a sony a6500 camera and also a sony a remote

Customer Question

I bought a sony a6500 camera and also a sony a remote commander - RMT-DSLR2. The instructions with the remote say to set the drive mode of the camera to Remote Commander. I can find no such setting on the camera. How do I get the two talking to each other?
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: I just got this camera two weeks ago - It is brand new.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just tried to get the new remote to work today - but I can't find the settings in the camera to set the drive to remote commander.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No - If he/she can get my remote to operate that is all I need for now.
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Russell A. replied 1 month ago.

Hi,

Please go to the Menu

Go to the Setup Icon (looks like a toolbox)

Scroll down to Remote control

Select ON

Make sure that you remove the little clear plastic piece on the remote that protects the battery from contact.

The camera should now respond to the remote.

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