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I have a Fuji Fine Pix S700 camera. Since having to install…

Customer Question
I have a Fuji...

I have a Fuji Fine Pix S700 camera. Since having to install windows 10, my software disk that came with my camera does not upload. I need to be able to download the pics from the camera into my computer.. Do you have a disk that will upload into my windows 10 software?

Technician's Assistant: What's the exact make and model of the camera? And can you guesstimate how old it is?

Fuji FinePix S700, model number 7U414251

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I IDENTIFIED THE PROBLEM THAT THE DISK CANNOT BE UPLOADED TO MY WINDOWS 10 SOFTWARE.

Submitted: 11 months ago.Category: Camera and Video
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Answered in 5 minutes by:
9/7/2017
Camera and Video Technician: Russell H., Service Tech replied 11 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 12,943
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Try downloading this:

http://www.fujifilmusa.com/support/ServiceSupportSoftwareContent.do?dbid=872627&prodcat=863590&sscucatid=664260

but don't Run it, Save it to your computer's hard disk instead.

Then locate the downloaded file, right-click on it, choose Properties,

and choose the Compatibility tab.

Then check the checkbox for 'use this program to be compatible with:' (more or less those words) and then select

Windows Vista

and click on OK to save that setting and close the Properties sheet.

Then, double-click on that file, to start installing that program, which is a Windows Vista program for a Fuji camera and may work with yours.

When that program is installed - as hopefully it will be - try starting that Transfer program, see if it works with your camera on your computer. Let me know whether it does, or not. I'll help further as needed.

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