How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5050
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I have a cannon powershot s3 is camers....I can not down

Customer Question

i have a cannon powershot s3 is camers....I can not down load the pictures to my computer?? I ready to scream!! Help
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: 10 years around...
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: none...was trying to find a call phone #
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: I have window 10....I guess when I change,,,that when I lost the download
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Dan replied 1 month ago.

Hello and thank you for your question. I look forward to assisting you today. Have you installed the Canon software?

Expert:  Dan replied 1 month ago.

Please let me know when you are ready to proceed and I will reply as soon as possible.