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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5050
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a cannon powershot s3 is camers....I can not down

Customer Question

i have a cannon powershot s3 is camers....I can not down load the pictures to my computer?? I ready to scream!! Help
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: 10 years around...
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: none...was trying to find a call phone #
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: I have window 10....I guess when I change,,,that when I lost the download
Submitted: 1 month ago.
Category: Camera and Video
Expert:  Dan replied 1 month ago.

Hello and thank you for your question. I look forward to assisting you today. Have you installed the Canon software?

Expert:  Dan replied 1 month ago.

Please let me know when you are ready to proceed and I will reply as soon as possible.