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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 38379
Experience:  Extensive knowledge in a very wide range of subjects
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My Leica Lumix has stopped working right after only a few

Customer Question

My Leica Lumix has stopped working right after only a few months use. It makes strange sounds and it won't focus even on automatic. What do you suggest I do?
JA: What camera mode are you shooting in? Does your camera focus better in some modes than in others?
Customer: I have tried several modes. It doesn't focus in any mode.
JA: Is your camera's lens clear of any dirt, scratches, or smudges?
Customer: Yes
JA: Anything else you want the camera expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Richard replied 2 months ago.

Hi there and welcome
Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and turn it on.
Tell me please if it now operates correctly
Thank you

Customer: replied 2 months ago.
That had no effect.
Expert:  Richard replied 2 months ago.

Thanks

To eliminate anything caught inside the gear mechanism, can you turn it upside down and put it on something that vibrates such as an electric razor

Then power it on and off up to 10 times and tell me how it then functions please.