Camera and Video

Ask a Camera and Video Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Camera and Video

I had my lenses fixed after dropping my D90 w it will not do…

Customer Question
Hi I...

Hi I had my lenses fixed after dropping my D90 w it will not do an Sorry try again I got my lenses fixed after dropping my D90 Now when I put it on auto focus it will not take a picture on auto picture Instead I have to do a manual focus and play with the settings for it to take a picture in any mode even if there is enough light So I have some setting on incorrectly Thanks

Technician's Assistant: What's the make/model of your camera? How old is it?

Nikon D90 not sure how old but likely more than 10 years

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

I have tried all different setting with auto focus on I can do an auto focu and then turn it off and if I play with the settings it may eventual let me take a picture If I keep auto focus off I still have to play with settings before it will let me take a picture I often have to go through a few settings to get it to click and take the picture

Technician's Assistant: Anything else you want the camera expert to know before I connect you?

No I think this is it

Submitted: 6 months ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 4 hours by:
7/30/2017
Camera and Video Technician: Russell H., Service Tech replied 6 months ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,887
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
I would say there are only 2 things to say about the matter of your question, which you have explained quite well: either

1. the camera was damaged in other ways that in the optics of the lens, by being dropped. That's quite possible, really - even for a while after being dropped, weaknesses can turn into cracks outright, etc.

or

2. the settings are somehow obstructing operation. I doubt this, but to be quite sure: do a Factory Settings Reset on the camera. This will erase white balance settings and custom settings of yours, but will not erase pictures stored on the camera.

This is done, by holding down the +/- [Exposure Compensation] button and the AF Mode button down together for several seconds or until the screen shuts off and the camera is obviously restarting. This will set settings back to factory-release default values.

If the problem continues after doing the reset in (2) your camera will need either repair-servicing, or replacing. Nikon Repair may be engaged through https://www.nikonusa.com/en/service-and-support/service-and-repair.page

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

Ask Your Own Camera and Video Question
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,887
11,887 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,064 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,707 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,065 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

542 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

533 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I have a new fujifilm x-t2 camera. Unfortunately. when I
I have a new fujifilm x-t2 camera. Unfortunately. when I connect my camera to my Mac (os 10.13.1, High Sierra) I cannot import them, or even find them. I've tried Lightroom, Image Capture, Aperture, P… read more
Harry
Harry
859 satisfied customers
When I switch camera on (S8400), it keeps coming up with "!
When I switch camera on (S8400), it keeps coming up with "! Card Error". Can you advise what to do, please? … read more
Harry
Harry
859 satisfied customers
Need software that connects mt PowerShot S110 camera to my
Need software that connects mt PowerShot S110 camera to my Mac Mini … read more
Harry
Harry
859 satisfied customers
Does the Nikon Coolpix have any built in flash memory. Some
does the Nikon Coolpix have any built in flash memory. Some pictures on the memory stick were damaged when transferring to my MacBook. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
I have a Minolta camera and the lid for the batteries has
I have a Minolta camera and the lid for the batteries has the clips broken. How much do this cost, or do you have to fix it and how much.? Phone(###) ###-####… read more
Harry
Harry
859 satisfied customers
I have a CoolpixL620 camera.Even with fresh batteries it
I have a CoolpixL620 camera.Even with fresh batteries it will not turn on. Any suggestions … read more
Harry
Harry
859 satisfied customers
When I bought your Samsung smartcam security camera I bought
When I bought your Samsung smartcam security camera I bought it because of the features it had. Now some of the features are not available on it. I shouldn't have to spend a couple of hundred dollars … read more
Harry
Harry
859 satisfied customers
I have a go canon and put in tape to down load to my
i have a go canon and put in tape to down load to my computer. but it tells me eject tape and wll not accept tape. … read more
Harry
Harry
859 satisfied customers
My HDR-HC5E/HCTE does not operate at all on the Touch
My HDR-HC5E/HCTE does not operate at all on the Touch Screen,, only the View Finder (eye). The camera has had little work since it was purchase new. I last used in 2015. I am the original owner. Am I … read more
Rick
Rick
Owner/Lead Technician
Associate Degree
974 satisfied customers
EXPERIENCED A PROBLEM ON MY PC WHILE UPLOADING PHOTO FROM MY
eXPERIENCED A PROBLEM ON MY PC WHILE UPLOADING PHOTO FROM MY CAMERA. I CAN STILL DISPLAY THE PICTURES ON THE CAMERA, BUT I THINK THE SOFTARE BELIEVE THAT THEY A RE NOT NEW PICTURES AND WIL NOT XFER TH… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
954 satisfied customers
I just completed an on-linr with Katrina, explained my
I just completed an on-linr with Katrina, explained my camera problems. She suggested RESET, but the problems remain. I own a Panasonic LUMIX Model DMC-FZ35 and it is about 5-7 years old. I love it an… read more
Harry
Harry
859 satisfied customers
My canon SX50 HS says busy and won't take p[ctures. About 4
My canon SX50 HS says busy and won't take p[ctures … read more
Harry
Harry
859 satisfied customers
I have a swann 5 mp super HD camera. model PRO-5 MPMSB. I
i have a swann 5 mp super HD camera. model PRO-5 MPMSB. I want to use it to view my front yard. What do I need to use it. Do I have to use a DVR and if so which one should I buy. I have a sata Hard dr… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My Coolpix P600 no longer allows me to download my photos
My Coolpix P600 no longer allows me to download my photos onto my iPad. When I plug it in I get 'no photos to download' even though there are photos to download & I was able to download them on to my … read more
Harry
Harry
859 satisfied customers
When I turn on the camera the screen comes on and It states
When I turn on the camera the screen comes on and It states busy across the top and it will not do anything. The busy stay on all the time. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
I bought a NIKON 5600. Installed NIKON ViewNX-i ; NIKON
i bought a NIKON 5600. Installed NIKON ViewNX-i ; NIKON Transfer 2 and NIKON Picture Control Utility 2. … read more
Harry
Harry
859 satisfied customers
I have a JVC GR-DVL100 mini-DV camcorder which appears dead,
I have a JVC GR-DVL100 mini-DV camcorder which appears dead, despite fully charged battery or use of power adapter. Any ideas beyond use as a doorstop? … read more
Harry
Harry
859 satisfied customers
L have a Kodak 50 in 1 card reader stopped working w/windows
l have a Kodak 50 in 1 card reader stopped working w/windows 10 … read more
Neil
Neil
Camera and Video Technician
Associate Degree
1,065 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x