How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5069
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

Zoom Error Panasonic DMC-TZ41, 2 years, just switched on and

Customer Question

Zoom Error Panasonic DMC-TZ41
JA: How old is your DMC-TZ41?
Customer: 2 years
JA: What have you tried so far with your DMC-TZ41?
Customer: just switched on and off
JA: Anything else you want the camera expert to know before I connect you?
Customer: Nothing special
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Russell H. replied 7 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

How old is the camera? in months or years since you bought it.

Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?
Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?
Has it ever been subjected to a humidity higher than 85 % or gotten wet ?
Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?

Customer: replied 7 months ago.
No nothing at all it was always in a pocket and shockproof
Expert:  Russell H. replied 7 months ago.

Could it have been switched On while it was in your pocket, by accident, even once?