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Using an older V570 camera. Had it for years, it has been a…

Customer Question
Using an older V570...

Using an older V570 camera. Had it for years, it has been a great camera. Recently getting a #E45 error message. Am not finding any information about this error in the user guide. Can you help? Thanks, Warren

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Kodak Easy Share V570 Dual Lens Dual Optical Ultra Wide 5X Digital Camera.

Technician's Assistant: What happened right before this popped up? What troubleshooting have you tried?

It happened all of a sudden. Have not tried any troubleshooting.

Submitted: 11 months ago.Category: Camera and Video
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Answered in 3 hours by:
7/29/2017
Camera and Video Technician: Neil, Camera and Video Technician replied 11 months ago
Neil
Neil, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 3,891
Experience: NZCE Electronics and Computing
Verified

Hi

This is a common issue with this camera I'm afraid..

Its a problem with the lens assembly where it is jammed or has a bit of sand or grit in it..

To fix you need to give the base of camera a thump into the base of your hand whilst holding the camera so the lense is facing down... Be as forceful as you are comfortable with.. Try tapping the bottom of the camera as you try and turn it on again with the lens facing down...

If no luck then the camera has to be dismantled which is usually uneconomical to repair so you don't have anything to lose...

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