Camera and Video
Ask a Camera and Video Question, Get an Answer ASAP!
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
An error 5100 code means that the ink carriage has problems.
Usually something has jammed the cartridge carriage to cause this error, or it is not moving smoothly.
With the machine turned off and the power cord unplugged, open the machine and inspect the inside - can you see any stray pieces of paper along the paper's usual route that may be causing an obstruction?