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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5050
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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When I turn on the camcorder I cannot get a picture through

Customer Question

When I turn on the camcorder I cannot get a picture through the lens
JA: Has there been any damage to your camera recently (e.g. from dropping or from dirt getting in the lens)?
Customer: No, it has been stored in it's case in a very cool, dry safe place. That's why I'm confused
JA: What kind of battery does your camera use? Have you tried taking out the battery and replacing it?
Customer: We charged the battery and it's staying charge and on the flip screen we can see pictures that are on the SD card with no problems
JA: Anything else you want the camera expert to know before I connect you?
Customer: No, I think that's everything
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete make and model number of the "...camcorder..."