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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5051
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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SX720 HS will not connect to computer wireless. Not a

Customer Question

SX720 HS will not connect to computer wireless.
JA: What's the make/model number of your printer? How old is it?
Customer: Not a printer. SX720 HS camera purchased 7 July 2017
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Thinkpad, PC, Windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just tried to connect to computer for the first time and download pictures. Camera never connected to PC
JA: Is there anything else important you think the Printer Technician should know?
Customer: Not that I know of!
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Jason Jones replied 3 months ago.

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Is your goal to connect the printer directly to the printer wirelessly or do you want to connect the printer to the wireless network?

I will be standing by, looking forward to your response.
Thank you,
Jason