Camera and Video
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Hello and thank you for your question. I look forward to assisting you today. As you power the camera on, gently pull the lens barrel out. That may dislodge any obstruction that is blocking it from extending.
Can you tell if the lens is trying to extend?
I would be happy to recommend a repair service but I think your money would be better spent by purchasing a new camera. It will cost you more to repair this one than it is worth. Please let me know how you would like to proceed