Camera and Video
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Hi there and welcomeCan you remove the battery please then hold the shutter button down for 60 seconds then release.Wait 5 minutes, put the battery back in and try to turn it on.Tell me please if it now startsThank you
ok, let me know the results please
ok, can you turn it upside down and put it on something that vibrates such as an electric razor.
Then power it on and off up to 10 times.
Does this get it to start?
Please let me know
It is the internal mainboard that has faulted.
I am really sorry about this and you are going to have to return the camera to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
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It needs to be returned to the reseller, I know it is not Ideal but you will need to ask the person who purchased it where it was purchased from and you will need to return it there.