How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5051
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I accidentally switched my file format from JPEG to RAW, and

Customer Question

I accidentally switched my file format from JPEG to RAW, and the latest bunch of pictures I took were in RAW. How can i use my Canon Software to convert these files. Thanks
JA: What's the make/model of your camera? How old is it?
Customer: EOS Rebel T6i
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I tried usuing the Digital Photo Professional. When I do it as a bBatch, it looks like it is working and then it says error at the last minute.
JA: Anything else you want the camera expert to know before I connect you?
Customer: No just jow to convert usingh Canon Software.
Submitted: 3 months ago.
Category: Camera and Video
Expert:  AnswersByEric replied 3 months ago.

Hey there, my name is ***** ***** I will personally be assisting you today! I will do all I can to provide you with excellent service and answer your questions as quickly as possible.

Please give me a moment to review your posted question.

Expert:  AnswersByEric replied 3 months ago.

Have you tried running them in much smaller batches? RAW files are extremely large files, and fill up the RAM on your PC quickly when batch editing them. You could easily and most likely be causing the error in the software because it is running out of RAM to finish the process.