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Neil, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 3756
Experience:  NZCE Electronics and Computing
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My olympus tough waterproof camera screen went black while I

Customer Question

My olympus tough waterproof camera screen went black while I was hiking today. It still took pictures, i just couldn't see what I was taking a picture of.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: I got it like 3 years ago, its black and says olympus tough stylus and has a flip up screen
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Nothing happened, I was taking a timed picture and the screen just went black. I took out the battery a couple of times and the sd card and then banged the camera into a rock a couple of times :-) and said some bad words.
JA: Anything else you want the camera expert to know before I connect you?
Customer: nope, it's always worked well, never got wet or anything
Submitted: 10 days ago.
Category: Camera and Video
Expert:  Neil replied 10 days ago.

Unfortunately a common fault with these models... What is the exact model? Is there any sort of extended warranty on it as the only way to fix it is to dismantle I'm afraid... Hence a repair centre type fix...

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