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Nathan
Nathan, Camera /Video Tech
Category: Camera and Video
Satisfied Customers: 25457
Experience:  Analog and Digital Camera and Video systems expert
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Can printer MX922 BE SET UP AS A WIRELESS FAX? IT WAS

Customer Question

Can printer MX922 BE SET UP AS A WIRELESS FAX ?
JA: Can you guesstimate how old the Pixma is? And has this happened before?
Customer: IT WAS PURCHASED IN DEC. 2016 Can not have printer and phone close enough to always keep then connected
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I have not tried any thing. I would like to keep the fax working all the time but I have to hook the phone and printer up when I know I may get a fax.
JA: Anything else you want the camera expert to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Nathan replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 4 months ago.

Hello John,

no, it does not have that capability. To use the fax facility would require that the printer be constantly plugged in to an active phone line, preferably to a dedicated fax line.

It is not able to fax over wifi, the phone cord is necessary.

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,

Nathan