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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5032
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a Nikon Cool Pix P340 camera and I can't get it to

Customer Question

I have a Nikon Cool Pix P340 camera and I can't get it to charge
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Nikon Cool Pix P340 about 3 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have never used the camera. My husband alwys took care of it. Now that he has passed away, I am trying to learn. I went to best buy this AM and they told me to plug in the charger and leave it alone. I did that. The green light came on and then it went off. It was plugged in for 2 hours.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: I don't know what else to ask
Submitted: 3 months ago.
Category: Camera and Video
Expert:  Michael replied 3 months ago.

Hi, I am sorry for your loss:-(

I just went through that a few years ago.

As for your camera, What happens when you plug your charger into the wall?

Any indication from the camera, light etc?

Also are you sure the outlet you are using actually has power, not switched etc?

Thank you

Tech Michael

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