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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 36526
Experience:  Extensive knowledge in a very wide range of subjects
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I have a s7000nikon and am having trouble transferring from

Customer Question

I have a s7000nikon and am having trouble transferring from the camera to my iPhone . I have a big red x on some of videos instead of the actual video . It also doesn't hook up all the time . It's probably something I'm doing wrong but I need some help .
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Coolpix S7000
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Not too long. Haven't done any trouble shooting . Don't know where to start
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No thank you
Submitted: 2 months ago.
Category: Camera and Video
Expert:  Richard replied 2 months ago.

Hi there and welcome

On the iPhone can you hold the home and power buttons for about 10 seconds until you see the apple logo then release.

Let the phone restart and tell me if the transfers now work please

Customer: replied 2 months ago.
No doesn't change still showing big red X on iPhone . There are video images on th camera .
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and turn it on.

Tell me please if it now operates correctly

Thank you

Customer: replied 2 months ago.
No change please refund payment
Expert:  Richard replied 2 months ago.

sure