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crash2199, Technician
Category: Camera and Video
Satisfied Customers: 19962
Experience:  10+ years
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I have scanned a picture for the first time on my MG5550.

Customer Question

I have scanned a picture for the first time on my MG5550.
JA: What's the make/model of your camera? How old is it?
Customer: Where do I fin the Image on my computer? (Apple Macbook)
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Nothing extraordinary has happened - only normal computer usage.
JA: Anything else you want the camera expert to know before I connect you?
Customer: No other troubleshooting tried nothing else.
Submitted: 4 months ago.
Category: Camera and Video
Expert:  crash2199 replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 4 months ago.

Did you use the scan software on your computer?

Expert:  crash2199 replied 3 months ago.


It has been a while since we spoke last but it appears the issue has not been resolved.

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