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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5031
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have PowerShot S3 and I left the rechargeable batteries in

Customer Question

I have PowerShot S3 and I left the rechargeable batteries in the camera, where the batteries leaked. I can still use the viewer for pictures I've all ready taken, but the viewer won't open when I try to take a picture.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: I bought it in 2006. It's an Se IS.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I happened recently. When I try to turn on the picture taking mode, the lens extends, but the viewer is still blocked. I noticed some damage in the battery compartment.
JA: Anything else you want the camera expert to know before I connect you?
Customer: I've the expense to repair the camera is significant, I'd rather purchase another Canon point and shoot.
Submitted: 4 months ago.
Category: Camera and Video
Expert:  Richard replied 4 months ago.

Hi there and welcome
Can you remove the battery please then hold the shutter button down for 60 seconds then release.
Wait 5 minutes, put the battery back in and try to turn it on.
Tell me please if it now operates correctly
Thank you

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