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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5028
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a Panasonic camera model DMC-Z540. I am having

Customer Question

I have a Panasonic camera model DMC-Z540. I am having trouble getting it to charge. I am wanting to order a new battery, a new charger cord, and an external charger to see if I can solve the problem.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Panasonic Model DMC-Z540. It was purchased two years ago at Costco.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: We went to Germany with it two years ago and it would not charge when we got there so we bought a new battery. When we returned home we could not get that battery to charge so we purchased another battery at the camera store here. He said the battery had no charge. It has never really worked. Tried plugging it in to electricity and plugging it in to the computer. No charge. Last weekend we were in Omaha and took it to a camera store there. They said the battery had no charge so the put a little in it. We drove immediately to my friend's home to plug it in but by the time we got there there was no charge left and it would not charge up.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Just want to know what to do to get this camera working.
Submitted: 5 months ago.
Category: Camera and Video
Expert:  Shahid replied 5 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 5 months ago.

- Can you please get me the complete model number off of camera?

It could be DMC-Zs40k or DMC-Zs40s etc