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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 36777
Experience:  Extensive knowledge in a very wide range of subjects
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I have a Lumix Digital camera and the battery is not holding

Customer Question

I have a Lumix Digital camera and the battery is not holding a charge, new batteries . Do you think it could be aseeting
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: On e minute let me get the model number
JA: How long has this been going on? What troubleshooting have you tried?
Customer: DMCZS35 Camera is less than 2 yrs I was on a trip and that is what happened. There was aproblem charging so we boight a eparate LUmix battery charger for it but the camera cord started charging it also
JA: Anything else you want the electronics expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Richard replied 7 months ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and turn it on.

Tell me please if it now performs

Thank you