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Richard
Richard, Technician
Category: Camera and Video
Satisfied Customers: 36526
Experience:  Extensive knowledge in a very wide range of subjects
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When I turn the Camera on the memory error sign comes on ,so

Customer Question

When I turn the Camera on the memory error sign comes on ,so I now have a new card & it still does it?What is the problem,It's a 550 Sure shot.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: It's a Canon Power Shot A 540 & It's 7 years old.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I put in a new card & new batteries.
JA: Anything else you want the camera expert to know before I connect you?
Customer: No ,just that ,it has never been dropped .Thanks for the help.
Submitted: 6 months ago.
Category: Camera and Video
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and try to turn it on.

Tell me please if it now starts

Thank you

Customer: replied 6 months ago.
The Camera still has the same problem ,but I did find a small battery # cr 1220 which I did not know existed ,will try & find a new one battrey ,hope this will work!
Expert:  Richard replied 6 months ago.

That is the backup battery, can you leave it out for 30 minutes then put it back in and tell me if it clears the error.

Replacing it will not fix this.

Customer: replied 6 months ago.
Hi ! No luck ,if can find a back up battery here in Mexico,I will let you know.
Expert:  Richard replied 6 months ago.

replacing the battery has nothing to do with this, it will not fix it

Can you go to the Setup Menu, then Reset All

Tell me if when doing this it then works please.

Customer: replied 6 months ago.
No luck! Will get it fixed or dumped when we get home.Thanks
Expert:  Richard replied 6 months ago.

It is a problem with the card reader in the camera, only issue left

I advise for the age of it to replace it

It will be too expensive to repair

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you