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Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17607
Experience:  Over 16 years of experience installing and repairing electronics.
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Basically my flaureon h.264 digital video recorder i have

Customer Question

basically my flaureon h.264 digital video recorder i have forgotton the password ***** i need help to reboot the whole system, but without the admin password, i can not do it. so can you help me please
JA: What's the make/model of your device? How old is it?
Customer: i bought it last january.. FLOUREON .. H.264 DIGITAL VIDEO RECORDER
JA: How long has this been going on? What troubleshooting have you tried?
Customer: WELL THERE IS A GUEST ACCOUNT WHICH I CAN LOG INTO WITHOUT NO PASSWORD ***** WITH ADMIN.. DEFAULT PASSWORD ***** ***** WHICH MEANS THERE IS NO PASSWORD. SINCE LAST MARCH I FORGOT THE PASSWORD. SO I SWITCHED OF THE SYTEM FOR 2 DAYS AND NOW THE DEFAULT PASSWORD ***** NOT WORK
JA: Anything else you want the electronics expert to know before I connect you?
Customer: WHY CAN I NOT LOG IN TO MY CCTV SYSTEM
Submitted: 7 months ago.
Category: Camera and Video
Customer: replied 7 months ago.
hello
Expert:  Pete replied 7 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 7 months ago.

The default administrator account is Username: admin and no password ***** ***** with it.

It that doesn't work, then you will need to contact Fluoreon with the channel number of your DVR, a picture of your DVR as well as the loading page of your CMS Monitoring Software.

They will then provide you with a superpassword ***** to reset your box.

You can contact them by E-mail: *****@******.***

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Expert:  Pete replied 7 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.