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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17640
Experience:  Over 16 years of experience installing and repairing electronics.
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Sony dcr-hc21 mini dv camcorder records but will not play.

Customer Question

sony dcr-hc21 mini dv camcorder records but will not play. screen is on clock set but touch panel will not change settings
JA: What's the make/model of your device? How old is it?
Customer: Sony DCR-HC21 atleast 15 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: took touch panel apart and reattached ribbon strips
JA: Anything else you want the electronics expert to know before I connect you?
Customer: it has sitting non-active for several years but battery are recharged or new
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Pete replied 7 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Customer: replied 7 months ago.
recording verified at local media store
Expert:  Pete replied 7 months ago.

What happens when you try to play?

Does anything happen at all?

Do you get an error message?