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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17936
Experience:  Over 16 years of experience installing and repairing electronics.
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I'm trying to upload a video I've taken on a JVC Everio how

Customer Question

Hi, I'm trying to upload a video I've taken on a JVC Everio how ever I'm not having much luck. I've installed drivers etc however when I plucg the USB cord in I'm now finding that the F drive is not working. Currently running windows 10.
JA: What's the make/model of your camera? How old is it?
Customer: JVC Everio model GZ-HM30BAA 2010/11
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: As the computer was not registering the device I updated the drivers (14 had to be done), and I've changed USB ports, I'm not very IT savy
JA: Anything else you want the camera expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Camera and Video
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

Please reply and let me know if you still need assistance with this.

Customer: replied 8 months ago.
Sorry as I had not heard anything I took it to my local technician who was able to help me.
Expert:  Pete replied 8 months ago.

Ok, glad to hear you got it resolved!

Have a great day :)