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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5051
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I am trying to get my computer sink in with my printer,

Customer Question

Hi I am trying to get my computer sink in with my printer
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Kodak C315 and probley 4 years
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: everything in the book lol I have the disk but it will not install. I have windows 10
JA: Anything else you want the camera expert to know before I connect you?
Customer: not I know of what do you think?
Submitted: 9 months ago.
Category: Camera and Video
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.
I will help you now.

Are you trying to connect over a wireless network with your printer?

Customer: replied 9 months ago.
Expert:  technicalcat replied 9 months ago.

A remote connection would be the fastest and easiest way to fix/diagnose this problem for you. I sent you an offer for remote services so i can connect and fix for you while you watch and communicate with me. There is a satisfaction guarantee. Would you like remote services?

Customer: replied 9 months ago.
No to much money